60% of the customers expect businesses to communicate with them through the customer’s preferred channel.
The solution: Customer-facing messaging apps that support omni-channel communications.
With omni-channel conversation apps, your business communicates with your customers on the channel they prefer, all from a single platform.
At Cordiant, we build messaging apps that can help you create meaningful conversations with your customers, across channels.
Chat: Send and ﬁeld in-app mobile and web chats
SMS: Engage over text with global, tested mobile numbers
MMS: Send media-rich messages with GIF, image and video support
Whatsapp: Whatsapp: Reach 1.6 billion+ active users around the world
RCS: Combine the ubiquity of SMS with the power of rich, contextual communications.
All customer conversations are securely stored for future reference and context.
And your application can scale to thousands of conversations at any given time.