Cordiant offers highly specialized Conversational Experience advisory services along with design and implementation capabilities for B2B and B2C businesses worldwide.
All services are provided by our offshore services and advisory team in India ensuring that the transformative work we deliver is at highly competitive prices.
The Cordiant Automated Conversational Experiences platform (ACE) is leveraged to deploy the resultant solution quickly and efficiently for your business, at a fraction of the cost it would otherwise.
Because ACE has been built entirely on AI and machine learning stacks from the world’s top 4 technology companies, you are assured that your leading edge investments in these transformational initiatives will endure the test of time.
When the interactions happen on messaging apps through the ACE platform, these resulting experiences are more or less permanently etched into their phones (and their minds) unlike experiences from point-and-click GUI systems. Making your customers more likely to re-engage with your brand and your business in the future.
Your customers can engage with your business from the channel of their choice using natural language and get instant responses, mostly visual, for their granular questions and requests.
Without making a phone call. And without sending frustrating emails.
They can place orders, book services, get support, provide feedback, in fact, engage with your business, anyplace, anywhere, using natural language.
Customers get instant responses from your business and these responses are rich in visual media. Which makes these interactions memorable enough to transform your brand recall in a very positive way.
The ACE platform helps more effective employee onboarding and training and moment-of-need performance support for your employees.
With the embedded Andrea for Associates on ACE, employees can ask questions during the course of their work and get instant responses to their questions and queries.
ACE can seamlessly leverage your enterprise knowledge base to build itself into an Alexa-like resource for your employees, with the ability to answer any questions that they might have related to their work.
The Cordiant Conversational Experiences Team can work closely with your Human Resources and IT to quickly roll out these employee experiences within your business.
With ACE, small and medium businesses can now streamline their employee experiences efficiently and effectively and at a significantly lower capital outflow.
You can extend the same rich, automated conversational experiences to your vendors and partners as well to make it easier for them to engage with your business.
Cordiant provides strategic and implementation advisory services in the fast-emerging Conversational AI realm.
Through these advisory services, we help businesses choose the right use cases and a clear-cut road map towards transforming into a conversational enterprise.