Build and Deploy 100's of Operational Apps. Zero-Disruption to Legacy Backend
The Operations Data Lake is built by drawing both structured and unstructured data from the bank’s CBS and other Line of Business applications and coherently connecting them all together through a secure, encrypted Enterprise Data Graph.
Engines for Internal Communication, Task Management, Document Management, Enterprise Search, Enterprise Learning Management, Enterprise Knowledge Crowd-sourcing, Process Automation and Analytics & Visualization come natively integrated with the Cordiant Operations Data Lake solution.
Communication, Task and Document Management engines integrated with the Operations Data Lake route that data directly into the Data Lake.
Secure, bank-branded workplace apps on phones enhance the operational efficiency of every single employee.
Decreases several recurring operating costs by more than 50% over a year.
ROI kicks in within the first Qtr and increments every single Qtr.
90% gain in Employee Productivity through more streamlined operational processes and ‘Citizen Data Analytics’.
Find and acquire the most profitable customers* by mining the data that the bank already has. *The 20% who contribute to 80% of the business and profits.
Near-perfect Compliance, Risk Identification and Mitigation.
The Operations Data Lake can be extended to serve customer data to customer-facing apps to enhance customer experience and for effective cross-selling of bank’s products and services.
Also, extending the Operations Data Lake to serve customer data through customer-facing apps is a risk-controlled approach compared to serving the data directly from the legacy application store.
Since the Operations Data Lake consolidates data from many existing disparate systems in the bank, it removes friction from the customer journey.
Isolated datasets for each of the customers in the Operations Data Lake help deliver data at speed and with enhanced security in customer-facing applications.
Customer-facing apps can also draw Customer 360 degree data from the Operations Data Lake in real time to provide a more engaging experience to each customer.
When a customer interacts with the bank through its app, the app can send an api call to the Operations Data Lake which in turn will send the 360 degree data specific to that customer.
By traversing the 360 degree data of each of the customers, automated bots running in the Operations Data Lake can regularly flag offers and cross-selling opportunities to the right customers.
Apps can be designed to leverage this information and deliver good-fit offers to the customer in line with the profile.
Enhanced Security: By extending the Operations Data Lake to serve customer data, the backend data remains secure at all times as customer requests always terminate at the Operations Data Lake instead of in the CBS or other Line of Business Applications. This protects the backend data store from threats like sql injections.
Cordiant offers a server-based pricing model which starts at USD 195,000 per year for a 3-node DataStax configuration.
The Cordiant Operations Data Lake Solution has been built from the ground up on DataStax Enterprise, the data management platform of choice of 9 of the top 15 global banks.
The solution can be deployed On-Premise, in the cloud, multi-cloud and hybrid cloud.
Cordiant is a DataStax Partner.