Cordiant
Cordiant makes Opera Cloud talk and transact.
With your guests and your staff. In their own language and voice.
And it's about to do something it has never done before.
Cordiant has launched the new Hospitality Digital platform with four products that extend the Oracle Hospitality stack to every surface a guest or staff member ever touches. Each one a complete conversational surface. Each one integrated deep into Opera Cloud, NOR1, and Simphony. Each one deployed inside your brand's OCI tenant at scale, or as SaaS for independents.
Together, they redefine Hospitality Digital.
Four conversational surfaces. One Oracle Hospitality stack. Each licensed independently. Each deployed under your brand's governance.
Every guest request answered, fulfilled, and transacted — without a human in the middle. In your property's brand voice. Grounded in your live reservations, rates, menus, and loyalty balance. Generally Available today.
Processed and responded to in your property's brand voice. Grounded in your live reservations, rates, and menus. An extension to your Cordiant Commerce & Concierge deployment. Generally Available today.
Front desk, housekeeping, F&B service, inspection, dispatch, executive intelligence — every workflow in one conversation. Mobile-first. Voice-enabled. 98% first-interaction success. 40% reduction in task completion time. Zero learning curve. The GM runs the hotel from here. The COO runs the portfolio.
In their own language and voice. Sara runs reservations, ordering, pairing recommendations, gift cards, and private dining inline against Oracle Simphony. One branded URL per restaurant. Generally Available today.
Most hotel AI guesses. It guesses the room is available. It guesses the rate is $429. It guesses the spa has a 2 PM slot. In any other industry, that's a bug. In hospitality, it's a 1-star review that mentions the property by name.
Cordiant splits conversation from transaction by design. The cognitive layer charms the guest. The execution layer commits through Opera Cloud, NOR1, and Simphony's existing role-based access controls. Two patent-pending architectures underneath every Cordiant product.
Two questions for any AI vendor your hospitality team is evaluating.
If the answer to (1) is probabilistic, the PMS is at the mercy of a language model. If the AI keeps going when the source of truth is down, it is making things up. The right answer to both is the same — the AI does not transact, and when the source of truth is unreachable, the AI says so.
100% reliable doesn't mean 100% available.
It means 100% honest.
Hotel software should not act like the roll of a dice.
Your guest doesn't experience ten surfaces. They experience ten frictions.
Your staff doesn't operate one system. They operate ten — each with its own login, its own chrome, its own training curve.
For thirty years, Hospitality Digital has been a patchwork of point apps — on both sides of the operation. The brand pays for it in vendor licenses. The CIO pays for it in integration debt. The GM pays for it in staff training hours that never end. The guest pays for it in friction the lobby has never been allowed to remove. And to top it all, your data is scattered all over the internet.
Our vision: one single platform that runs on top of the Oracle Hospitality stack — replacing most of the point apps, deployed inside the brand's own OCI tenant, with the data consolidated under the brand's own governance. We may not replace every vendor on day one. We will replace most.
That's the new Hospitality Digital from Cordiant.
Twelve declarations that frame the new Hospitality Digital. The digital identity every property should have had. The email that should have been answered. Twelve beats. One liberation.
A working Cordiant demo at Zen Pacific Orlando — taking real guest bookings on Opera Cloud, with Sara running commerce and concierge and ordering against Simphony. Deployed on The Oracle OHIP Sandbox.
Founder-led. Principal on the call. We walk you through the architecture, the brand, and the deployment plan.