We build applications that can help your create meaningful conversations with your customers, across channels - Whatsapp, SMS, MMS and Chat.
60% of the customers expect businesses to communicate with them through their preferred channel. So, with omni-channel conversations, you communicate with your customers on the channel they prefer, all from a single platform.
Forward-looking businesses have recognized messaging as the future of excellent customer experience. And increasing number of brands are making business-to-consumer messaging an integral part of their Digital Transformation strategy.
Build them yourselvesEmpower your people through specialized Performance Support Chatbots that you yourselves can build, deploy and manage without bothering IT folks.
Deliver Moment-of-These chatbots deliver moment-of-need information to an employee whilst completing an operation or process, whilst using a software application or when the employee has a question on a specific topic.
Voice or TextEmployees can ask questions in plain English to these chatbots (voice or text) and get answers without having to talk to a human.
Knowledge Gap DashboardYou can keep these chatbots continually updated through a Knowledge Gap Dashboard that highlights unanswered questions and also any outdated information delivered by these chatbots.
OnboardingThese chatbots can also be designed for onboarding new employees.
Learning & DevelopmentAnd for ongoing training of both current and new employees as well.
