Quality with a Cordiant Assurance
Quality Assurance has changed the perspective in which the customers/ end users/ buyers see things. As the saying goes; Quality in the bygone ages meant “Let the buyer beware”. It means that the user/ buyer knows that the tool/ product is fit enough to serve the actual purpose. It speaks of the attitude that goes into producing tools, products and goods with basic quality embedded in it.
We have come a long way and the perspective of creating quality product still stands the same. The way we do it and enforce it has changed to pave way for bigger and smarter processes. The QA process ensures that products (goods and/or services) satisfy customer requirements in a systematic, reliable fashion. QA cannot however guarantee of quality products, but rather makes the production of quality products more likely. The importance of Software Quality Assurance can be gauged from the inclusion of processes such as software design, coding, source code control, code reviews, change management, configuration management and release management.
Quality Assurance in Cordiant has always contributed in its own way. Products and Services at Cordiant have always gained in Quality due to a well defined quality process in place. We have always won words of praise from our customers for our quality products/ services. It speaks of the ample care taken at Cordiant to ensure that the customers get their worth by dealing with Cordiant development teams who are well versed and accustomed in producing products with high quality. Having a well organized QA in place has enabled us to realize the customers vision and emphasized the need to provide a top quality services to our customers. Every process enhancement is carried out with a view to provide our customers the benefit of gaining a quality service/ product.
With increased diversification in business, the concept of quality with the focus on management and people came to the fore. The realization that all departments should approach quality with an open mind to gain success became sacrosanct. The involvement of management became thus a major contributing factor towards the success for the implementation of quality.
As can be seen, the organization wide approach for quality management emphasized the following areas.
- Elements such as controls, job management, adequate processes, performance and integrity criteria and identification of records
- Competence such as knowledge, skills, experience, qualifications
- Soft elements such as personal integrity, confidence, organizational culture, motivation, team spirit and quality relationships
- Infrastructure elements
It is clearly evident that QA has become an integral part of organizations who think about quality and want to give the best to their customers.
