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Quality Management System (QMS)

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Constant focus on quality and continual improvement has helped Cordiant in achieving a defined and measurable process paradigm. Cordiant in accordance with its Quality Policy has developed and documented a Quality Management System (QMS). QMS provides comprehensive evidence to all customers, suppliers and employees of what specific controls are implemented to ensure product/ service quality.

Through the Quality Management system,

  • Every process in product development has been identified
  • The sequence and the interaction of these processes have been established
  • The criteria and methods needed to ensure effective operation and control of these processes have been identified and detailed.
  • Metrics are continuously gathered and analyzed to improve the quality process and deliver the best-in-class products and services.

Thus, QMS ensures

  • Effective Planning
  • Optimum Resource Management
  • Accurate Product Realization
  • Effective Customer Communication
  • Best-in-class Product and Service Delivery
Our Quality Policy
We shall recognize and respect our customers’ right to receive defect-free software within the agreed time frame and budget.We shall continually improve our software development and delivery processes to increase efficiency and exceed customer expectations.We shall achieve our quality and customer delivery objectives in an atmosphere of fairness, integrity, dignity and courtesy towards our customers, our service providers, our employees and our investors.