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Cordiant recognizes that security and confidentiality are critical for maintaining a long-term relationship with our customers. Cordiant has undertaken the following measures to accomplish this:

Physical Security

• Photo ID cards & Access Cards are issued to all employees.
• Restricted access to key systems.
• Visitors are provided with separate cards and are not allowed beyond specific access points.
• 24×7 availability of Security Guards.

Data Security

• Comprehensive Data Security Policy.
• Cordiant executes an NDA (Non-Disclosure Agreement) with each customer, ensuring that all information received and deemed to be confidential will be maintained in confidence.
• Cordiant further executes similar NDAs with each of its employees who are involved in projects for the customer.
• Tight human resources screening and reference checks are conducted to ensure credibility of Cordiant’s team.
• Data Security is maintained through passwords and access codes.
• Password Policy ensures authorized access to PCs and workstations.
• Monthly backups are stored at an off-site location. Removable backups are kept safe, with logs duly maintained.
• Random checks are made on emails that go out of the official mailbox.
• Confidential Documents Control Policy ensures access to important files and directories is given only to specific personnel.
• All Mail and Web Servers are located at an independent Internet Data Center.
• Clearly defined controls and safeguards are put in place.
• Regular awareness programs are conducted for employees on the essence of data security.
• Culture building activities with all team members at Cordiant ensures that every individual is aware of and respects the security rights of customers.
• Commitment of Top Management ensures that every activity at Cordiant is aimed to accomplish Security and Intellectual Property Protection.

Network security

• Software defined secure tunnels through the internet ensures a secure network.
• Data Security Firewalls are installed to prevent unauthorized access to the network.
• Each client’s process is run on a separate VLAN / VPN.
• Only client authorized personnel are allowed to access the network. This setup prevents others from accessing vital information.
• Anti-virus protection is installed on all desktops and servers.
• Firewalls and Intrusion Detection systems in place
• Monitoring of Network and Data Access using reliable software.
• Annual maintenance and scheduled preventive maintenance is in place for critical assets.
• Adequate spares are available for all critical infrastructure, thereby minimizing downtime.
• Frequent and surprise security audits are in force to assess any breach in the Multi-level Security Management.