Cordiant BOT Offer Highlights

• No Upfront Investment
• Low-risk Entry into India
• Ready-to-use International Class Facility
• Wider Access to Scarce Skills
• Cherry-picked A-Team purpose-built from the ground up
• Intellectual Property Protection
• Speed-to-market
• Compelling Cost Advantage
• Higher Enterprise Value than third-party Outsourcing
• World-class Hardware, Software and Communication Infrastructure
• Proven Management Team
• Information and Network Security
• Highly motivated development and delivery team
• Scalability
• Legal and secretarial support
• Seamless Team Transfer
• No Transfer Fees other than for Physical Assets
• Cordiant’s Prior Success with BOT

CORDIANT BOT MODEL

Build: Cordiant sets up the facility and infrastructure, staffs the development center, and establishes knowledge transfer and operating guidelines.

Operate: Cordiant manages the offshore organization for the customer: This includes program management, development, quality assurance, maintenance, enhancements and ongoing product support.

Transfer: Cordiant provides help and support to register a new India subsidiary for the customer, transfer team, and handover operations to the subsidiary.

CRITICAL SUCCESS FACTORS

• Customer Top Management Commitment
• Customer to nominate a member of the Senior Management to co-ordinate with Cordiant.
• Customer to view the offshore team as a true extension of their own team.
• Small start followed up by incremental ramp ups
• Early knowledge acquisition by the offshore team
• Definition and roll-out of an organizational matrix having Customer personnel (On-site) and Cordiant (Offshore) personnel.
• Frequent communication, well-defined reporting and escalation processes.
• Fail-Proof version control processes
• Deployment and effective use of smart collaboration software by the onsite and offshore teams.
• Water-tight transfer agreements

BUILD PHASE

Time Frame
The Offshore Development set up will require around 4-6 weeks of lead time to become functional.

Facility, Location
Cordiant will provide an international class facility to house the team dedicated for the customer. Currently, we offer space in International Tech Park, Chennai, Southern India.

We could also have the facility in Bangalore, Hyderabad or Kochi, all in Southern India, if the customer so desires.

Hardware and Software Licenses
Standard Development Environment: Will consist of Desktops, Servers, Printers, Network Infrastructure, OS, MS Office.

All other software licenses and hardware add-ons will be costed separately and charged out to the customer.

Connectivity
High Speed Point-to-Point connectivity between Cordiant and Customer HQ is deployed and rolled out.

Information Security
Cordiant will extend its Information Security Management System to the facility.

Background Checks
Background checks are conducted on all hires by an internationally recognized agency.

NDAs
All hires sign a Confidentiality and Invention Assignment agreement with Cordiant on being employed by Cordiant. Additionally, they sign a 1:1 Confidentiality and Non-Disclosure Agreement with the customer before they join the team.

Time Zones
India is 5:30 hours ahead of the GMT,  10:30 hours ahead of the EST and 13.30 hours ahead of PST.

Knowledge Acquisition, Training, Initial Customer Visits to Cordiant
Business and technical training on the Customer’s products and solutions is the first step in the process.

Business Analysts and Technical Specialists from the Customer visit Cordiant to train the core team on the product/ solution fundamentals. Vision, Business Case, UI, Technical Architecture, IDE, Coding guidelines are some of the key elements covered during these sessions.

Collaboration and Time Reporting Software
Collaboration software and time reporting software are deployed and rolled out.

Version Control
Version control processes are defined and clearly communicated and put into place.

Voice Conferencing
Daily Voice Conferencing and status reporting with the team at Customer HQ is recommended at this stage.

Reporting Structures
Organization and Reporting structures are put into place.

Small Start
Development and Testing, typically smaller maintenance tasks, starts at the end of this Phase.

OPERATE PHASE

This phase is initiated by sending small tasks, typically regular support, maintenance and testing jobs to the offshore team in India.

Starting small makes it easier to implement the processes. The engagement can be ramped up quickly as per agreed time frames and/or business demands.

The customer starts getting the benefit of a 24-hour development cycle.

Typically, the offshore team may handle the following:

• Deployment ( customization & integration)
• R&D ( enhancements, new development, new releases, re-engineering, platform migration)
• QA and testing ( manual, automated to support the above)

A typical NEW DEVELOPMENT/ R&D team for an established  ISV

Notes:

a)    The R&D team focuses on the generic version of the product, its enhancements, its ongoing builds and releases.

b)    All ISV resources are at ISV location, Cordiant resources are located in India.

c)     The matrix above ensures that the ISV continues to have total and effective control.

A TYPICAL PRODUCT DEPLOYMENT TEAM FOR AN ESTABLISHED ISV

a)    The Product Deployment Team is responsible for ongoing customization and integration of the product for the ISV’s customers.

b)    The figure above shows 6 customization teams working in parallel on 6 different customization projects of Product X.

c)     This co-sourcing model has a judicial mix of ISV resources and Cordiant resources to ensure that the ISV’s customization projects are delivered in time and within budget.

TRANSFER OF THE TEAM

The transfer of the team to the Customer will be on completion of the time horizon, as per the terms and conditions agreed between Cordiant and the Customer.

• An Indian subsidiary company is set up for the Customer.
• Any infrastructure facilities agreed to have been transferred to the Customer at this Phase, are systematically transferred to the Indian subsidiary.
• The team will be reorganized as per the original agreement as to who will remain with Cordiant and who will move over to the Customer subsidiary.
• Replacement resources are hired as per a transition plan.
• Support Staff such as Admin, Finance, Legal and Secretarial are transferred to or hired for the subsidiary.
• All Intellectual Property Assets that should belong to the customer are transferred to the subsidiary.
• The subsidiary is now run as an independent entity from an operational perspective.

The ODC engagement between Cordiant and the customer is formally terminated upon sign off, as per the terms of the original agreement.

Contact Cordiant right away to get the best out of this model!

CORDIANT’S PRIOR SUCCESS WITH BOT

Neptune establishes own Asia presence

London UK, 09 March, 2010 – Neptune Software plc today announces the establishment of Neptune Financial Software Pvt. Ltd. in Chennai, India.

The new wholly owned subsidiary is the focal point of Neptune’s strategy to expand its own Rubikon development capacity, provide an international support centre, as well as sales and pre-sales capacity for the Asia region.

Neptune Financial Software Pvt. Ltd. will therefore become a fully functional regional office, taking on the bulk of development for Rubikon. It will also have a purpose-built customer support centre and a full operating training centre for clients, partners and staff.

Neptune’s global expansion is successfully reaching out into Asia, with a number of wins in the region in 2009. It is therefore appropriate timing to launch Neptune Financial Software Pvt. Ltd. in Chennai, India, where additional resources for development, implementation and sales will be recruited.

According to Simeon Agu, Chairman and CEO, ‘Asia is proving to provide fertile ground for Rubikon growth, with a number of wins in the region and a healthy pipeline, therefore reinforcing operations to cover the territory is a natural step for us to take. We have big plans for Rubikon. Chennai’s location makes it a perfect strategic hub for development, support and sales.’

About Rubikon
Rubikon is a next generation banking solution that offers a comprehensive range of functionality. Features include integrated workflow/event management, case management, document management, rules engine, multiple delivery channels, regulatory compliance, business intelligence and data warehousing. Rubikon is a 100% Java solution, based on J2EE technology and built on a Service-Oriented Architecture (SOA). It supports both grid and cloud computing on the Oracle 10g platform, offering a basketful of cost and operational benefits to users. It is also the first system that truly eliminates the need for an “end of day” processing.

About Neptune Software plc
Neptune Software provides banking solutions to financial institutions in an efficient, cost effective, and timely manner. Neptune has partnered with more than 70 banks and financial institutions worldwide. Many of Neptune’s customers have achieved award-winning efficiency thanks to its universal banking products. In 2008, Neptune achieved a top 5 ranking in the IBS Sales League of international banking systems vendors.

http://www.neptunesoftwareplc.com/Press Release/Chennai.htm

Cordiant’s Boutique Approach to Outsourced Product Development Helps it Build World-Class India Engineering Teams to Enhance Customers’ Software Product Development Efforts.

Cordiant builds India A-teams from the ground up, for a select number of global customers. This Boutique approach has enabled us to provide undiluted customer attention with a focus on providing world-class product engineering teams to our customers

Chennai, India (PRWEB) January 19, 2010 — Cordiant Technologies, an Outsourced Product Development Boutique based in India, announced today that two of the enterprise software products it has been building for its customers find their place in the Gartner Magic Quadrant for 2009.

Today, one of Cordiant’s long term customers is a recognized leader in providing more than 4000 organizations – including 30 percent of the Fortune 500 companies with comprehensive solutions to streamline Governance, Risk and Compliance processes, reduce costs of compliance, manage and mitigate risks, and provide visibility, oversight and assurance. The product, built using Agile practices in an offshore – onsite collaborative development model, has been recognized as a Leader in the Gartner Magic Quadrant for Enterprise Governance, Risk and Compliance platforms, 2009.

Cordiant’s second success in 2009 has been in the Banking solutions segment. Rubikon, from Neptune Software plc, UK has been positioned by Gartner in the Niche Players Quadrant of its 2009 Magic Quadrant for International Retail Core Banking Software platforms. Rubikon is being built at Cordiant Resource Lab for ISVs in Chennai, India and has gone live in 4 banks within 6 months of its launch.

“At Cordiant, we build India A-teams from the ground up, for a select number of global customers. This Boutique approach has enabled us to provide undiluted customer attention with a focus on providing world-class offshore product engineering teams to our customers,” said Dennis Paul, President & CEO. “The Gartner achievement is an acknowledgement of the success of our approach,” he added.

Cordiant Development Centers are located in Chennai and Kochi, Southern India.

About Cordiant Technologies
Founded in 1995, Cordiant Technologies is an India-based Outsourced Product Development Boutique for Independent Software Vendors (ISVs) and Internet Businesses worldwide. The company is committed to providing innovative and customized services and solutions to create long term value and growth for its customers.

For more information, +91-44-4266-6015 ext.175 (India), email: marcom@cordiant.com or visit http://www.cordiant.com

Cambridge, Mass., January 12, 2010 . . . After a dismal performance in 2009, the technology sector will see a recovery in 2010 as businesses and governments in the US and around the world begin spending again on information technology, according to a new report by Forrester Research, Inc. (Nasdaq: FORR). After declining 8.2 percent in 2009, US IT spending will grow 6.6 percent in 2010 to $568 billion. Global IT spending, which dropped 8.9 percent last year, will rise 8.1 percent in 2010 to more than $1.6 trillion. Software and computer hardware will see the greatest growth, as Forrester forecasts a new multi-year cycle of technology investment growth and innovation defined by Smart Computing. The Forrester forecast provides Vendor Strategy professionals with recommendations regarding how to align their sales and marketing efforts to the current and future environment for IT spending.

“The technology downturn of 2008 and 2009 is unofficially over,” said Andrew Bartels, Forrester Research vice president and principal analyst. “All the pieces are in place for a 2010 tech spending rebound. In the US, the tech recovery will be much stronger than the overall economic recovery, with technology spending growing at more than twice the rate of gross domestic product (GDP) this year.”

With regard to sector growth, hardware and software will lead the charge. Measured in US dollars, global purchases of computer equipment will be up 8.2 percent, communications equipment buying will rise by 7.6 percent, software spending will increase by 9.7 percent, purchases of IT consulting and systems integration services will grow by 6.8 percent, and IT outsourcing services will be 7.1 percent higher.

On a regional basis, Europe will be the strongest performing region. Measured in US dollars, the strongest growth in 2010 will be in Western and Central Europe, where tech purchases will rise by 11.2 percent, boosted by the dollar’s decline against the euro. IT purchases in Canada will grow by 9.9 percent, Asia Pacific by 7.8 percent, and Latin America by 7.7 percent. The weakest market will be Eastern Europe, the Middle East, and Africa, rising by just 2.4 percent. When measured against local currency, however, the US will actually post the strongest growth of all the regional tech markets.

“We are entering a new six- to seven-year cycle of IT growth and innovation that Forrester calls Smart Computing,” said Bartels. “New technologies of awareness married to advanced business intelligence analytics make computing smart. Smart Computing rests on new foundation technologies such as service-oriented architecture, server and storage virtualization, cloud computing, and unified communications. 2010 marks the beginning of this next phase of technology advancement.”

Select Forrester clients can access the 38-page “US And Global IT Market Outlook: Q4 2009″ report, which includes a more detailed breakdown of IT spending by sector and region.

About Forrester Research

Forrester Research, Inc. (Nasdaq: FORR) is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology. Forrester works with professionals in 20 key roles at major companies providing proprietary research, customer insight, consulting, events, and peer-to-peer executive programs. For more than 26 years, Forrester has been making IT, marketing, and technology industry leaders successful every day. For more information, visit www.forrester.com.

©2010, Forrester Research, Inc. All rights reserved. Forrester is a trademark of Forrester Research, Inc.

Source: Forrester

Source:  THE HINDU-Business Line

India has become the top offshore destination for European enterprises traditionally thought to be shy of sending work to the country, a recent report by Forrester Research said.

Forrester’s survey of 300 European enterprises shows that more than 60 per cent of firms intend to send their work to India. This count is more than any other obvious single country or grouping of countries — for example the CIS region or Central Europe, the report said.
Budget cuts likely

Forrester also said that European companies plan to increase their India spend substantially. Nearly 50 per cent of the firms that currently offshore or plan to offshore in the next 12 months plan to increase their spend on Indian resources. Twenty per cent of these firms plan to increase their spending by more than 10 per cent of what they spent in 2008.

However, most firms are expecting moderate budget cuts as economic pressures and cost-cutting drivers are visible in their budgeting decision. All three top European markets including UK, France and Germany would pare budgets. More than 60 per cent of UK firms are cutting their budgets, the report said. While there is talk of economic recovery, it is not yet reflected in firms allocating money for technology expenses.
Fewer first-timers

Also, very few first-time users will try offshore services, the report said. Compared to Forrester’s survey in 2008, the current research shows a drop of more than 20 per cent in the number of companies that were thinking about starting an offshore initiative for the first time, it added.

But experienced offshore clients would extend their usage further. The companies that saw offshore benefits in the past are optimistic about continuing and expanding their offshore usage, the report said. These firms report that they will either continue ramping up their offshore work or will use offshore resources wherever possible, the report added.

Overall, compared with the US, Europe still offers a lukewarm response to offshore. The majority of European companies are keeping their offshore budgets flat. Furthermore, compared to North American firms, fewer Europeans are increasing their offshore budget, and a higher percentage of companies are reducing their offshore spend, the report said.

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Quality Assurance has changed the perspective in which the customers/ end users/ buyers see things. As the saying goes; Quality in the bygone ages meant “Let the buyer beware”. It means that the user/ buyer knows that the  tool/ product is fit enough to serve the actual purpose. It speaks of the attitude that goes into producing tools, products and goods with basic quality embedded in it.

 We have come a long way and the perspective of creating quality product still stands the same. The way we do it and enforce it has changed to pave way for bigger and smarter processes. The QA process ensures that products (goods and/or services) satisfy customer requirements in a systematic, reliable fashion. QA cannot however guarantee of quality products, but rather makes the production of quality products more likely. The importance of Software Quality Assurance can be gauged from the inclusion of processes such as software design, coding, source code control, code reviews, change management, configuration management and release management.

Quality Assurance in Cordiant has always contributed in its own way. Products and Services at Cordiant have always gained in Quality due to a well defined quality process in place. We have always won words of praise from our customers for our quality products/ services. It speaks of the ample care taken at Cordiant to ensure that the customers get their worth by dealing with Cordiant development teams who are well versed and accustomed in producing products with high quality. Having a well organized QA in place has enabled us to realize the customers vision and emphasized the need to provide a top quality services to our customers. Every process enhancement is carried out with a view to provide our customers the benefit of gaining a quality service/ product.

With increased diversification in business, the concept of quality with the focus on management and people came to the fore.  The realization that all departments should approach quality with an open mind to gain success became sacrosanct. The involvement of management became thus a major contributing factor towards the success for the implementation of quality.

As can be seen, the organization wide approach for quality management emphasized the following areas.

-          Elements such as controls, job management, adequate processes, performance and integrity criteria and identification of records

-          Competence such as knowledge, skills, experience, qualifications

-          Soft elements such as personal integrity, confidence, organizational culture, motivation, team spirit and quality relationships

-          Infrastructure elements

It is clearly evident that QA has become an integral part of organizations who think about quality and want to give the best to their customers.

Cordiant provides the entire range of product development services to Independent Software Vendors (ISVs) worldwide by leveraging an India-based offshore infrastructure.This online meeting is intended for ISVs who don’t wish to travel in seek of potential offshore partners who have the ability and commitment to quickly ramp-up an offshore product development team for the ISV.Cordiant, through WebEx, offers a customized presentation on Cordiant’s proposition that specifically matches the ISVs needs and budget. This WebEx shall provide an overview of Cordiant’s capabilities and past endeavors as a trusted offshore partner in providing a complete range of world-class offshore services to ISVs.The session shall also include the following:-

• An exclusive look at the Resource lab for ISVs that is dedicated to providing offshore product development services to Independent Software Vendors (ISVs).
• Cordiant’s product development capabilities that includes its technical expertise, domain knowledge, project management, communication and reporting techniques.
• The best practices adopted to ensure Information security and customer’s IP Protection

This WebEx is especially for ISVs looking out to quickly ramp-up their offshore product development team with minimal cost and risk, at the same time, not compromising on quality or professionalism.

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Located at the International Tech Park Chennai (ITPC) which is along Chennai’s IT Corridor, Cordiant’s “Resource Lab for ISVs” is dedicated to providing a complete range of offshore services for ISVs.

The Lab is equipped with world-class hardware, software and communication lab and is backed by superb facilities which include 3-tier power backup, 24/7 broadband connectivity, ready pool of multiple Internet and telecommunication service providers, state-of-the-art fire-protection and advanced security system, amenities such as centralized air-conditioning, food court, retail mall, gymnasium, medical clinic and auto-banking. For a quick peek into our resource lab, click here

The Resource Lab provides services catering to the ISV’s growth stage and its product(s).

Offshore Services offered by Cordiant through its Resource Lab for ISVs.